UAE

Infiniti and Hyundai top in UAE customer service, according to J.D. Power survey

Infiniti and Hyundai top in UAE customer service, according to J.D. Power survey

J.D. Power is well-known in the United States, offering up annual results for customer satisfaction and reliability surveys, although some say they should be taken with a pinch of salt. J.D. Power is now doing surveys in the UAE, and they’ve just released their 2018 UAE Customer Service Index (CSI) Study. And they have ranked non-luxury and luxury brands in terms of customer service.

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So we got a 2018 Alfa Romeo Giulia Quadrifoglio

So we got a 2018 Alfa Romeo Giulia Quadrifoglio

Alfa Romeo, Fiat-Chrysler’s second-tier luxury brand that’s in comeback mode, dropped a bomb when their new rear-wheel-drive Giulia Quadrofoglio became the quickest sedan to lap the ‘Ring (at least at the time). While the hype from that 2015 run has faded, we finally got our hands on it to see if this car will save Alfa.

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Comparo: 2018 Toyota Camry Grande vs Honda Accord 2.0T Sport

Comparo: 2018 Toyota Camry Grande vs Honda Accord 2.0T Sport

Midsize sedans are increasingly being sidelined in the face of the crossover revolution. Many manufacturers are starting to give up on the segment, but there are two that have been consistently successful — the Toyota Camry and the Honda Accord. Both have been launched in all-new forms for the 2018 model year, with launch events held at the same location in Dubai, and only a month apart, as if aligned by some cosmic intervention. These two stalwarts have undergone massive changes, with one bringing back the V6 and the other one going full turbo. Seeking to answer the “which is better”

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First drive: 2018 Mercedes-Benz V-Class in the UAE

First drive: 2018 Mercedes-Benz V-Class in the UAE

The minivan segment may be dying, but there are quite a few players trying to keep it alive. Honda, Chrysler and Kia offer the only mainstream ones in the GCC. Toyota does a jurassic-era fleet-spec one. BMW and Opel offer a couple of poorly-received ones. And then there is Mercedes-Benz, who have converted a commercial van into a luxury people-carrier, much like what Volkswagen did with their Transporter Multivan.

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